Shipping & Returns
All merchandise shipped from the annadaonline.com site will be shipped via Aramex. All merchandise must be shipped to a physical address; we cannot ship to P.O. boxes.
Returns are only accepted on full priced merchandise purchased from annadaonline.com provided that the items have not been worn or used. All returned items must be postmarked within 10 days of the original delivery received date in order to be eligible for a full refund. Returns require a Return Merchandise Authorization (RMA) number with the original Annada tickets still attached.
All returns must include a copy of the invoice with your complete order and contact information. All returns must be shipped back using the return documents provided in the original shipment and must clearly state the RMA number provided by Annada. Returns received without the appropriate paperwork will not constitute a refund.
Sale merchandise (i.e. discounted items) is final sale, no returns or exchanges.
Annada is not responsible for any shipments lost in transit.
Once the return has been received at Annada, the refund will be processed in the original form of payment within 15 business days. Please allow additional time for the bank to process and post the transaction.
Shipping and handling charges are non-refundable. Shipping fees will be deducted from the amount to be refunded once Annada receives the returned item(s).
Annada is unable to offer price adjustments. Prices are subject to change.